Privacy Policy

1. Introduction

Loan Sahayog ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our application platform, or engage with our services. Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

• Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us.
• Financial Data: Financial information, such as data related to your income, existing loans, credit score (which we may fetch with your consent), bank statements, and employment details required for processing loan applications.
• KYC Documents: Identity and address proofs (like Aadhaar, PAN card, Passport, etc.) uploaded by you for verification purposes.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Facilitate the processing of your loan applications with our partner lenders.
• Verify your identity and conduct KYC checks as required by applicable laws.
• Match you with the most suitable financial products and interest rates.
• Administer our Connector program and calculate rewards.
• Send you administrative information, such as updates to our terms, conditions, and policies.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• To Partner Lenders: We share your personal, financial, and KYC data with our partner banks and financial institutions for the sole purpose of evaluating and processing your loan application.
• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy Updates

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy.